Terms of service

Terms and Conditions

Welcome to Manimo (herein after referred to as “Company”, “Manimo”, “We”, “Us” or “Our”), owned and operated by Petvibes Wellness Pvt Ltd  (hereinafter referred to as “PWPL”). This terms and conditions govern the use if the Website www.manimo.in.  By accessing or using Our website  users of the Website (hereinafter referred to as “You”, “Your”, “User”) agree to comply with and be bound by the following terms and conditions. Please read them carefully before accessing Our Website. The terms may be updated by Manimo from time to time without any notice to the Users.

1.      General Information

1.1.  These terms and conditions apply to all the Users who visits or browse the Website, create an account, who make purchases through Our Website and any other interaction with Our services.

1.2.  Manimo is a wellness brand that integrates modern technology with tradition to create innovative products designed to enhance daily self-care. Our wellness tools are crafted to bring comfort, relaxation, and holistic well-being. 

2.      Permitted use

2.1.  The User agrees to use the Website only for lawful purposes and in compliance with applicable laws and these terms, and shall not engage in any prohibited activities, including but not limited to violating any laws or regulations, infringing the rights (including intellectual property rights) of any third party, posting or transmitting any false, misleading, or fraudulent information, or engaging in any conduct that disrupts or interferes with the operation, security, or accessibility of the Website.

2.2.  The User shall not host, display, upload, modify, publish, transmit, store, update or share any information that belongs to another person and to which the User does not have any right, is defamatory, obscene, pornographic, paedophilic, invasive of privacy, is harmful to children, infringes intellectual property rights, deceives or misleads users, threatens the unity, integrity, defence, security or sovereignty of India, contains viruses or malicious code.

2.3.  The Company reserves the right to suspend or terminate access to any User who violates these Terms or applicable laws, without prior notice. 

3.      Eligibility to Use the Website

3.1.  By accessing and using this Website, You represent and confirm that You are at least 18 (eighteen) years old or accessing the site under the supervision of a parent or guardian.

3.2.  You agree to provide accurate, current, and complete information when registering an account or placing an order.

4.      Creation of Account

4.1.  In order to use/access certain features of the Website or to place orders through the Website, You may be required to register and create an account. While creating an account, You agree to provide information that is true, accurate, and complete, and to update such information to ensure that it remains accurate and up to date.

4.2.  You are responsible for maintaining the confidentiality and security of Your account credentials, including Your username and password.

4.3.  The Company shall not be liable for any loss, damage, or consequence arising out of or in connection with any incorrect, incomplete, or inaccurate information provided by You on the Website.

5.      Products and Pricing

5.1.  The list of products provided by the Us in the Website is an invitation to offer and not an offer for sale.

5.2.  All product descriptions, specifications, and prices are subject to change at any time without notice to the Users.

5.3.  Prices listed on the website are inclusive of applicable taxes unless specified otherwise.

5.4.  While we strive to ensure the accuracy of all information, errors in pricing, descriptions, or availability may occur. In such cases, We reserve the right to correct the error and revise Your order accordingly.

5.5.  Company shall not be liable to the Users or any third party for any modification, price change, suspension or discontinue of the products.

6.      Orders and Payments

6.1.  Orders are accepted subject to stock availability. If a product is unavailable, We will notify You and refund any payment made.

6.2.  Payment must be made through the payment methods available on Our website, including credit/debit cards, UPI, and wallets.

6.3.  We do not store payment information on Our servers. All transactions are handled by secure third-party gateways. 

7.      Product Usage and Warranty

7.1.  Manimo products must be used in accordance with the product instructions provided. Any use outside intended purpose may void warranty coverage.

7.2.  Manimo provides a limited 1  year warranty from the date of delivery against manufacturing defects in materials and workmanship under normal household use. All warranty claims are subject to verification and assessment by the Manimo support team.

7.3.  This warranty does not cover damage resulting from misuse, improper handling, unauthorized repairs, modifications, accidental damage, power-related issues, or normal wear and tear. Replaceable parts are not covered under warranty unless found defective upon assessment.

7.4.  To initiate a warranty request, customers can register their warranty on the Warranty page accessible from the website footer to activate their product coverage, and also reach out to the Support Team.

7.5.  Manimo reserves the right to inspect, evaluate, and determine the appropriate resolution, which may include repair, servicing, or replacement at its discretion.

7.6.  Warranty coverage applies only after approval by Manimo.

7.7.  Manimo liability under this warranty shall not exceed the original purchase value of the product.

7.8.  Manimo shall not be liable for indirect or consequential damages arising from product use on the warranty page accessible from the website footer to activate their product coverage. 

8.      Limitation of Liability

8.1.  To the fullest extent permitted by law, Manimo will not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our website or products.

8.2.  Our liability is limited to the value of the product purchased.

9.      Intellectual Property

9.1.  All content, including text, graphics, logos, and images on Website, is the property of PWPL and is protected by applicable intellectual property laws.

9.2.  You may not reproduce, distribute, or commercially exploit any content from our website without prior written consent of PWPL.

10.   DISCLAIMER OF WARRANTIES:

10.1.   YOU EXPRESSLY UNDERSTAND AND CONFIRM THAT YOUR USE OF THE WEBSITE AND ALL INFORMATION, PRODUCTS AND OTHER CONTENT (INCLUDING THAT OF THIRD PARTIES) INCLUDED IN OR ACCESSIBLE FROM THE WEBSITE IS AT YOUR SOLE RISK. THE WEBSITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. WE EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND AS TO THE WEBSITE AND ALL INFORMATION, PRODUCTS AND OTHER CONTENT (INCLUDING THAT OF THIRD PARTIES) CONTAINED IN OR ACCESSIBLE FROM THE WEBSITE, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

10.2.   The Company acts as an intermediary with respect to User-Generated Content and does not initiate, select, or modify such content. The Company shall not be liable for any User-Generated Content hosted on the Website.

11.   Dispute Resolution

11.1.   Any disputes or claims arising out of your use of the website or purchase of products shall be governed by the laws of India.

11.2.   The courts of Hyderabad, Telangana, shall have exclusive jurisdiction over all disputes.

12.   Changes to Terms and Conditions

12.1.   Manimo reserves the right to update or modify these terms and conditions at any time without prior notice.

12.2.   Changes will be effective upon posting on the website. Continued use of the site constitutes acceptance of the updated terms. You are requested to refer to the Policy whenever You are accessing the Website

13.   Contact Information 

13.1.   For any questions or concerns regarding these terms and conditions, please contact us:

Email: support@manimo.in

Thank you for choosing Manimo! We are committed to enhancing your life through innovative and smart solutions.