Refund Policy

Returns, Refunds, and Replacements

  1. Returns are accepted within 7 days of receiving the product, provided the item is in its original packaging, unused, and accompanied by proof of purchase.

  2. Refunds or replacements will be processed only after inspection of the returned item. Refunds will be credited back to the original mode of payment within 7-10 business days.

  3. Any promotional gifts sent with your order must be returned with your order for a refund. The cost of any promotional items not returned will be deducted from the refund total.

  4. Any return caused by the buyer, he (she) should be responsible for the shipping fee.

  5. The return shipping fee is non-refundable and should be paid by the buyer, excluding DOA cases or wrong shipment cases.

  6. Electronics with manufacturing defects must be reported within 7 days of delivery. After this period, warranty claims must be addressed with the manufacturer as per the product warranty policy.

  7. We accept order cancellation before the product is shipped or produced. If the order is cancelled you will get a full refund. We cannot cancel the order if the product is already shipped out. 

  8. The Platform retains the right to cancel any order placed by you, at its sole discretion and shall  intimate you of the same by way of an email/SMS. Further, the Platform may cancel an order wherein the quantities exceed the standard for individual consumption or the Platform has reason to believe or suspect that such an order is not placed by a consumer for personal use.